Raíces de Bienestar is fully committed to conducting all activities in strict conformance with the American Psychological Association's Ethical Principles of Psychologists. Raíces de Bienestar will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Education Chair in consultation with the members of the continuing education committee, the Raíces de Bienestar Ethics Chairperson and the Convention Chairperson.
While Raíces de Bienestar goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the convention staff which require intervention and/or action on the part of the convention staff or an officer of Raíces de Bienestar. This procedural description serves as a guideline for handling such grievances.
1. When a participant, either orally or in written format, files a grievance and expects action on the complaint, the following actions will be taken.
If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format. The CE Chair will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual.
2. If the grievance concerns a workshop offering, its content, level of presentation, or the facilities in which the workshop was offered, the convention chair will mediate and will be the final arbitrator. If the participant requests action, the convention chair will:
a) attempt to move the participant to another workshop or
b) provide a credit for a subsequent year's workshop or
c) provide a partial or full refund of the workshop fee.
Actions 2b and 2c will require a written note, documenting the grievance, for record keeping purposes. The note need not be signed by the grieved individual.
3. If the grievance concerns Raíces de Bienestar CE program, in a specific regard, the CE Chair will attempt to arbitrate.
Contact name(s)*: Daisy Bueno or Bonnie Lerner
Email(s):daisy@raicesdebienestar.org
Telephone number(s): (971) 417-6054
Address: 4145 SW Watson Ave Suite 350 Beaverton OR 97005
Raíces de Bienestar and/or its subsidiaries offer this training at no cost to the audience. This training is also offered without endorsing or selling products and without any other financial compensation for the training other than the trainers being employed by Raíces de Bienestar to offer these training sessions.
This training was developed with the aim to comply with the highest standards of ethical, legal, and copyright standards, guidelines, and laws. Raíces de Bienestar and/or its subsidiaries strives to always give proper credit to all information and sources used in this presentation using citing and referencing.
Using a source within this presentation does not imply endorsement of this training, our company, our products, etc. by the organization, author, and/or agency being cited and/or referenced.
Unless special permission or license was obtained, most material used is otherwise available for review on the organization and/or author’s website listed in the references and, depending on the content’s user agreement, may be available for use at no charge.
In the rare instance you believe we have made an error in our sourcing and referencing or have another concern, we ask for you to please email us, so we may address this concern.